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请在购物时主动要求商家将电子发票发送至您的专属退税邮箱，并确保邮箱填写准确，以便及时收到电子发票。 1000刀以上发票需优先开具公司名称为 shopping aid和地址：338 Pitt Street Sydney NSW 2000 Australia；如商家不配合开具公司名称您也可开具护照姓名和地址。1000刀以下无要求。
You need to use your personal email to send logistics documents to the tax refund email address. If customs declaration has been completed: Provide the customs declaration number in the email body. Upload images of the logistics documents as attachments. The merchant must send the customs declaration documents to your dedicated tax refund email from their official email address. Upload the unboxing inspection video via real-time shooting link (must clearly show the product tag or engraved code). If customs declaration has not been completed: Upload images of the logistics documents as attachments. Upload the export declaration form (see attachment) as an attachment. Upload the unboxing inspection video via real-time shooting link (must clearly show the product tag or engraved code). For the customs declaration form or export declaration form, all sections requiring product details must be filled by copying product information from the "Product List". It is not recommended to manually enter product details to avoid errors that may result in refusal of tax refund. If the product you need to ship is not found in the product list, please contact customer service promptly for confirmation.
Please use your personal email to send the following documents to your dedicated tax refund email: Identification documents (passport or ID card/Australian driver's license) Bank account information (Chinese or Australian account) Please submit the documents as required to ensure smooth processing of your tax refund. The information will be automatically synchronized to your tax refund management backend. If you have any questions, please contact Global Travel Tax customer service.